6 Essential Questions to Ask a Home Care Company

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In-home care agencies take all the guesswork out of hiring a caregiver for your loved one. However, you should still conduct a little research to make sure you are selecting the right home care company. Ask the following questions to learn about how a prospective in-home care agency can help you take care of your elderly loved one’s needs.

1. How Do You Screen and Train Caregivers?

In-home caregivers often spend many hours alone with the people they care for. For this reason, you should make sure any caregiver who comes to your loved one’s home is someone you trust. Ideally, a professional home care agency performs background checks on all their caregivers to ensure they have a clean history. Many agencies also offer continuous training opportunities so caregivers are aware of the latest information regarding senior care.

Professionally trained caregivers can assist seniors with an array of tasks and offer respite for family members. Whether your elderly loved one needs part-time assistance with basic household chores or you need a break from your caregiving duties, the Edmonton respite care experts at Home Care Assistance are here to help. All of our respite care services are backed with a 100% satisfaction guarantee, there are no hidden fees in our contracts, and we never ask our clients to sign long-term contracts.

2. What Happens If a Caregiver Gets Sick?

Professional caregivers make every effort to be punctual and vigilant. However, there are times when they may need a break from their duties. For example, when your loved one’s caregiver is ill, the home care agency should be able to arrange for a replacement in-home care expert. A good in-home care agency can put together a caregiving team to ensure there will always be someone to provide high-quality care for your loved one in the event his or her preferred caregiver falls ill.

3. Can Your Caregivers Provide Specialized Care?

If your loved one has a serious health condition such as Alzheimer’s or Parkinson’s disease, it is not advisable to leave him or her alone. Any caregiver sent to your loved one’s home should be trained in how to manage special needs such as preventing wandering or addressing incontinence issues.

Certain age-related conditions can make it more challenging for seniors to age in place safely and comfortably, but Edmonton live-in care experts are available around the clock to help seniors manage their health. Whether your loved one is living with dementia or is recovering from a stroke, you can trust in professional live-in caregivers to enhance his or her quality of life.

4. How Are Issues with Caregiving Services Managed?

In-home care agencies should be proactive when it comes to following the best practices for senior care, such as promoting independence and protecting dignity. However, they should also have a plan in place for you to communicate your concerns. For instance, this may involve speaking first with the caregiver and moving up the chain of command as needed. Usually, a supervisor or manager can address conflicts between the professional caregiver and your family members.

5. Is Long-Term Care Available?

Typically, seniors require more care as they age. Ask about all the services that are available so you can pick an agency that can provide the best possible care. Inquiring about long-term care is one of the best ways to ensure your loved one is able to keep the same caregiver for as long as possible.

6. Can We Start with a Trial Period?

It takes time to build a relationship, and your loved one may feel more comfortable having you around while he or she gets to know a new caregiver. An in-home care agency should be sensitive to this need and offer a trial period so your loved one can gradually get used to spending more time alone with the caregiver.

Although it may be challenging to find a reliable, highly rated home care company, Edmonton, Alberta, families can turn to Home Care Assistance. Our respite and live-in caregivers are expertly trained to assist seniors with a wide array of important tasks, including cooking, bathing, light housekeeping, and exercise. To schedule a free in-home consultation, call us at (780) 490-7337 today.