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Client Testimonials

Client Testimonials & Home Care Reviews

At Home Care Assistance of Edmonton, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in the Edmonton, AB Metropolitan Area. Watch our video testimonial and read what our clients are saying about the quality of our care:
 

From 11 reviews
Normagene Leskiw

Looking for top quality care for your family member/friend? Home Care Assistance Edmonton is your BEST choice! I have been working for Home Care Assistance Edmonton for only 3 months and the entire team is wonderful. We are one big family, …

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via Google
Mosa Ahmet

Excellent Home Care Service Providers

via Google
Debbie Anson

Zareena and her staff have been amazing through a very difficult time. I would not have been able to navigate this without them. I called...interviewed and had someone in the house within 24 hrs! I can’t say enough about how kind and caring…

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via Google
Zuzan H

I am so proud to be part of a team who make a huge difference in the lives of our seniors. Not only is the care that’s provided on a professional level, It is heart felt, compassionate, honest and reliable. “Changing the way the world ages…

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via Google
Devona Rose

Amazing !!! , looks almost new Wow-such gracious people, and hard working.Worth every penny ( nickel)

via Facebook
Mahendra Thaker

Home Care Assistance staff provided excellant care to my sick wife during her illness.Zareena and her staff went extra mile to see that the patient is comfortable and well taken care off. Patient service is their bottom line. I highly …

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via Google
Shami Govindasamy

Cant say enough good things about the owner Zareena and this company

We are so happy to find the perfect companionship for our Mom

Homecare Assistance stands alone in this field & they really care about the clients, cant recommend them …

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via Google
Mark Carson

WOW! Great webpage/FB material & I will write to ZAREENA soon. I think it is a FABULOUS idea to offer improved services at the Newcastle Shopping Centre soon. Sending best wishes to all of ALBERTA's PIONEERS who have worked so hard to make …

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via Facebook
Judy Wales

I recently had a total shoulder replacement surgery. I needed some help with home making activities as I am required to be in a sling for 6 weeks. I contacted Zareena Ali at Home Care Assistance. She came to my home to meet with me, discuss…

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via Google
jim jones

Required services for my parents and was overwhelmed with amount of care they now needed. Zareena and Zain were incredibly helpful and able to meet and speak with me when ever I needed. They provided me with many options and resources to …

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via Google
S. D.

The people that work here are very customer orientated. Very friendly and helpful. They are experienced and this is proven in their level of professional care.

via Google

The owner of Home Care Assistance Edmonton is a caring individual for both caregivers and her clients. While juggling caregivers timetables with the issues that the elderly and sickly have with their health issues, Zareena has the patience that is truly incredible. Watching her with the daily issues that continue throughout the day, I am in awe of the patience of this lady. I highly recommend Home Care Assistance for all of your parents needs because they have great caregivers ready to meet all of your parents or patients needs.

— Jeannette Loiselle, Edmonton

Zareena and her staff have been amazing through a very difficult time. I would not have been able to navigate this without them. I called…interviewed and had someone in the house within 24 hrs! I can’t say enough about how kind and caring these people are.

— Debbie Ansson, Edmonton

Zareena was excellent to organize care with, quickly responsive, professional and caring. Her staff were competent, caring professionals who made a difficult time for our family more manageable.

— Deanna, Edmonton

“Home Care Assistance staff provided excellant care to my sick wife during her illness. Zareena and her staff went extra mile to see that the patient is comfortable and well taken care off. Patient service is their bottom line. I highly recommend them for any one requiring patient care.”

— Mahendra Thaker, Edmonton

“Can’t say enough good things about the owner Zareena and this company We are so happy to find the perfect companionship for our Mom Homecare Assistance stands alone in this field & they really care about the clients, can’t recommend them enough.”

— Shami Govindasamy, Edmonton

“I recently had a total shoulder replacement surgery. I needed some help with home making activities as I am required to be in a sling for 6 weeks. I contacted
Zareena Ali at Home Care Assistance. She came to my home to meet with me, discuss my needs, and match me with a care worker to give me the help I needed. This is a very friendly, caring and professional group. I feel confident that any needs I have in the
future could be fulfilled by Zareena and her staff. Thank you.”

— Judy Wales, Edmonton

“Agency staff work hard to find a caregiver match to the client. Both are long-term caregivers are terrific. Short-term subs have been great, as well. Office admins
are helpful, professional, friendly and prompt, working

well with our family and our needs.

Best care anywhere! Love all the staff – We have been blessed to find two caregivers fabulous caregivers for our father. They are now a part of our family.”

— Michele B., Edmonton

“Open, honest and friendly services from both the office staff and caregivers. They provided me with the options and services I needed at a very reasonable rate. A high quality of care with lots of value. I will
recommend to my friends and family.”

— Dennis R., Edmonton

“With compassion and professionalism, Home Care Assistance Edmonton has a wide range of support including client care to specialized care.

Companionship and community outings (groceries, appointments etc.) strive for a successful lifestyle for our clients.

As a Home Care Aid applicant (HCA), I needed to provide criminal background checks, legal right to work documentation and had executive screening from Managment, and orientation to check for honesty, kindness, and compassion.

As an HCA we were taught the exclusive Balanced Care Method, focusing on nutrition, physical activities, social engagement and positive lifestyle.

I am fortunate to use the Cognitive Therapeutic Method with my client. There is a success every day.

I am excited to participate in the Home Care Assistance University course offered by the company; this will enhance the credentials I already have.

I found communication to be the key with their phone calls, texting, emailing and newsletter.

The Operations Manager and the Client Services Manager were always available and answered in a timely manner.

Human resources and Payroll department made it easy to ask questions and get answers.

As a Caregiver, I am fully confident, that my Managers look out for my wellbeing.

I am honored that the Home Care Assistance Edmonton has chosen me to provide their high standard of care to ensure that all needs are met for the client.”

— DecolynneJo (HCA)

“I have known Zareena for more than 20 years.  As her employer, a Director for Independent Living Program, a receiver of services and as a friend. During that time she has performed all of her duties with the utmost dedication, attention to detail, personal direction and integrity. 
I would trust my life with her, and any business she runs”.

— Bill Miller, Artist, @theartmiller

I’ve known Zareena Maqbool for over 25 years, first as the administrative assistant for the in-house homecare program where I lived, later as Program Manager for Independent Living Program and now as a friend and colleague who I can’t recommend highly enough.

Her professional and personal growth over the years is nothing short than remarkable, with her competency and self-confidence a close second.

I’m certain her venture into ownership can only meet with further success and the home care field will be the winner because it’s lucky to have her”.

— Douglas Smith, RSW(retired)