Client Directed Home Care Invoicing (CDHCI) in Edmonton

Enabling Seniors & Families to Make Personalized Home Care Choices

What Is Client-Directed Home Care Invoicing?

Client-Directed Home Care Invoicing (CDHCI) is a revolutionary approach in home care services that empowers clients and their families to take greater control of their care. Supported by Alberta Health Services (AHS), this model allows individuals to choose their own private home care providers, such as Home Care Assistance Edmonton, with billing processed directly through Alberta Blue Cross.

Key Features:

  • Personalized care delivery
  • Direct billing to Alberta Health Services
  • Enhanced client-provider relationships
  • Increased flexibility in service management

What Are the Benefits of CDHCI?

Personalization of Care

The core philosophy of CDHCI is to personalize care in a way that truly meets individual needs. Unlike traditional care models with predetermined service packages, this approach allows clients to communicate their specific requirements directly with their care providers. Clients can customize everything from scheduling to the specific types of assistance needed, ensuring the care plans respect their personal preferences, daily routines, and unique circumstances. This level of personalization is particularly valuable for seniors who wish to maintain their independence and autonomy while receiving necessary support.

CDHCI places clients at the centre of their care experience, allowing for:

  • Direct communication of individual needs and preferences
  • Tailored care plans that respect client autonomy
  • Customized scheduling and service delivery
  • Adaptation to specific daily living requirements

Enhanced Transparency

Transparency is another significant advantage of the CDHCI model. Families receive detailed invoices that meticulously outline the services provided, including the duration and specific nature of each service. This comprehensive approach allows clients and their families to have a clear understanding of exactly where their healthcare dollars are being spent.

Clients can expect:

  • Detailed invoicing with specific service breakdowns
  • Clear documentation of services provided
  • Precise tracking of care hours and associated costs
  • Elimination of billing surprises

Cost-Effectiveness

The direct involvement of clients in crafting their care plans encourages more judicious use of resources, ensuring every dollar contributes meaningfully to the senior’s wellbeing.

This includes:

  • Targeted service selection
  • Elimination of unnecessary care services
  • More efficient use of healthcare resources
  • Potential for significant cost savings

Operational Flexibility

CDHCI provides unparalleled flexibility and control, allowing families to adapt care plans to their loved ones’ changing needs. Unlike rigid service plans, CDHCI enables adjustments as circumstances evolve. This adaptability is especially valuable for seniors whose conditions may vary over time, requiring more support during some periods and less during others. CDHCI seamlessly accommodates these fluctuations, ensuring the care delivered consistently aligns with the senior’s current requirements.

This increased flexibility is characterized by:

  • Adaptable care plans
  • Ability to modify services as client needs change
  • Accommodates fluctuating health conditions
  • Seamless adjustment of care intensity

Who Is Eligible?

To participate in the CDHCI program, individuals must meet specific eligibility criteria. Clients typically need to demonstrate a stable and predictable level of care requirements, be willing to manage care responsibilities, and have no significant conflicts of interest with potential care providers. The program is particularly beneficial in various scenarios, such as enhancing self-management, expanding existing services, addressing language and cultural considerations, and providing care in geographically challenging areas.

Eligibility Criteria

  • Meet general home care service requirements
  • Require predictable level of service
  • Willing to manage care responsibilities
  • No significant conflicts of interest

Suitable Situations

  • Self-management enhancement
  • Service expansion
  • Language and cultural considerations
  • Challenging geographic service areas

Who Can Be Agreement Holders?

The program allows for multiple types of agreement holders, including the clients themselves, legal guardians, agents with personal directives, and, in some cases, informal decision-makers. With this flexibility, the program ensures individuals have options for managing their care even when they may not be able to do so entirely on their own. Key responsibilities include selecting appropriately insured care providers, obtaining AHS approval, managing care delivery, and addressing any provider-related concerns directly.

Potential Agreement Holders

  • Client
  • Legal Guardian
  • Personal Directive Agent
  • Potential informal decision-makers (at AHS discretion)

Key Responsibilities

  • Select bonded and insured care providers
  • Obtain AHS approval for providers
  • Manage care delivery
  • Address provider-related concerns directly

What Is Involved in Implementation?

For those considering CDHCI, the next steps are straightforward. The implementation process begins with a comprehensive assessment conducted by a Case Manager. This initial step involves developing a personalized care plan that precisely identifies the client’s specific service requirements. Agreements are typically established for up to six months, with annual reassessments to ensure the care plan continues to meet the client’s evolving needs. This approach allows for ongoing flexibility, recognizing that healthcare requirements can change over time. Throughout this process, the Case Manager remains an essential resource, providing guidance and support to ensure the best possible care experience.

Initial Steps

  • Contact the Case Manager
  • Complete comprehensive home care assessment
  • Develop personalized care plan
  • Determine specific service requirements

Ongoing Management

  • Initial agreements up to six months
  • Annual reassessments
  • Flexibility to adjust services

Home Care Assistance Edmonton—an Approved CDHCI Provider

As the population continues to age, innovative approaches like CDHCI become increasingly crucial. By offering a more personalized, transparent, and flexible approach to home care, this model addresses many of the traditional challenges in senior care. It supports aging in place, increases client satisfaction, and provides families with greater peace of mind knowing they have meaningful control over their loved ones’ care.

For families exploring senior in-home care, choosing a provider like Home Care Assistance Edmonton that follows the CDHCI model can transform the care experience. With our tailored approach, you can customize in-home care to meet your loved one’s specific needs and preferences, providing the support and comfort he or she deserves. Contact us today to schedule a free consultation to learn how we can best serve your loved one and your family.